Eric and the team at GOBIKE are always so incredibly helpful whenever we have questions or concerns regarding our FORTE RS Electric Tricycle with Rear Seat. We wanted to purchase an additional battery and they were quick to help us identify the exact one we needed and even put together a custom invoice to more accurately reflect the international shipping charges. The battery was shipped out same day. This is a company that truly stands behind their products and we cold not be happier with our purchase. THANK YOU!
Outstanding quality built products but more importantly the people behind the products are incredible to work with every step of the way. You can count on them to respond immediately for tech support and advice. I could not give a higher recommendation !! You may purchase with the confidence that you will have all the support before during and after you receive the products you order.
I bought a wrecked Forte RS Trike to restore. I inquired about some parts (forks, etc) that I needed and got an immediate reply. Eric was very helpful and got me sorted out and parts shipped next day. My only complaint is not with GoBike but with Fedex who charged me more for shipping the parts to BC Canada than the parts cost. I highly recommend electricgobike.
This year I am 84 years old. I bought my GoBike E-Trike a year ago. I have completed the C&O towpath and the GAP and lots of local rail trails. Love this trike. The company has helped me with a couple of minor issues (operator errors), I WOULD DO IT AGAIN.
Great folks and easy to deal with . Israel was my salesman could not have been better . Shipped out FedEx 6 days coast to coast . Packaging was a 10 not a scratch on any part . If you follow directions and are a little mechanical inclined assembly is easy . I would buy again
